Indian BPO Observer

MphasiS ties up with academia through its college connect initiative

Through the college connect program, MphasiS ties up with Academia to bridge that gap between demand for skilled resources and the skills of fresh graduates and ensure a head-start for students.

Gramadootha introduces Dialajob.net

Gramadootha Technical Services, a Hyderabad-based startup, has launched Dialajob.net – an employment vacancy information service using both Internet and telephone.

Motif launches delivery centre in Philippines

Motif Inc, a leading provider of BPO services, formally inaugurated its new delivery center in Quezon City, Philippines. The 450+ seat centre involves an initial investment of $2.5 million and makes a significant increase in the company's capacity to globally deliver BPO services and support its expanding customer base.

SK C&C India hires new COO

SK C&C India, a subsidiary of SK C&C Korea, has appointed Sanjay Gupta as the country manager and COO in India.

MindTree appoints new India ops head

MindTree, a global IT and R&D services firm, has appointed P K Gopalakrishnan as senior vice president and head of its India operations.

HCL Infosystems introduces customer service initiative

ICT systems integrator HCL Infosystems has launched 'HCL Touch', a 24X7 round the clock, service and support for its customers through a universal customer care number.

Satyam clients likely to re-evaluate contracts

Around six to eight strategic clients of Hyderabad-headquartered IT services major Satyam Computer Services are understood to be thinking of re-evaluating their contracts as they are "no longer satisfied with the intent and focus of the company".

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SiTEL integrating B'lore BPO centre into global ops

SiTEL, the US-based global provider of BPO services, is integrating its BPO operations in Bangalore, which was originally a JV with ITC Infotech.

Clutch Group listed as top legal outsourcing company by Dun & Bradstreet in

Clutch Group, a global provider of legal solutions, has been named in Dun & Bradstreet's 2008 list of India's Top ITeS and BPO Companies.

Satyam dumps construction company buyout

Satyam Computer Services stated that it has changed its mind about the proposed acquisition of two construction companies, a day after its stock price plunged on word of the plan.